digi 001 problem

Hi, I have a Pro Tools rig that came ready installed (brand new). It worked fine. I could get the 'Be There' demo session to run just fine. Since then I have installed CD writer software to the Mac, and now when Pro Tools starts to load it hangs up with the error 'Either the hardware has not been installed or another program is using this device' any ideas as to what my problem might be? thankyou Pete Durrant

Are you using the digi001 to provide sound for your other applications? Go to the Control Panels, click on sound and change it to built in, not through digidesign. This may help :-) cheers mp

if the mac goes to sleep it often "disconnects" the Digi hardware, and you have to restart for the CPu to "see" the hardware again. - might be your problem.

if the software is itunes, that's definitely a problem use different software, i' using toast 5 and it works like a charm... the other posts were also good ideas jk

thanks for all the replies